Regulatory Compliance, Privacy & SLA Information
Introduction MIDIAX Online Backup's software and servers use AES encryption, and your data is encrypted on your machine before it is transmitted to MIDIAX. Data is encrypted at all times while stored by MIDIAX. Users selecting MIDIAX UltraSafe™ must retain their account name and password in a secure location such as a safe deposit box. Accounts created using UltraSafe cannot be accessed by MIDIAX and if a user loses his password, the data cannot be accessed. The MIDIAX EULA follows a simple and direct privacy policy. MIDIAX does not share account information with anyone except as required by law. (MIDIAX cannot access data stored with UltraSafe even under a Court order; the data is encrypted and the correct password must be supplied to access the data.) Billing data is maintained securely by MIDIAX's billing partner. Additionally, MIDIAX maintains deleted files until specifically removed by the user. MIDIAX also maintains all versions of the file that a user sends to the MIDIAX InfiniScale™ servers. MIDIAX provides a 99.9% data access service level agreement (SLA). MIDIAX datacenters are level Tier III and Tier IV as certified by The Uptime Institute. MIDIAX provides an additional level of assurance that is not otherwise available from other backup services. All data is replicated in two datacenters, eliminating datacenters as a single point of failure. Competitors' SLAs are premised on the performance of a single datacenter. Regulatory Compliance HIPAA MIDIAX Online Backup when used with UltraSafe complies with the record backup requirement and privacy requirements of HIPAA. No additional contract is required with MIDIAX. A longer certification is available on request. SARBANES-OXLEY and other auditing standards MIDIAX Online Backup when used with UltraSafe meets all SEC and similar regulatory standards.                           SAS 70 Type II                                         MIDIAX datacenters are SAS 70 Type II audited.                                                  US EU Safe Harbor                                                        MIDIAX Online Backup - Safe Harbor Data Privacy Policy
HIPPA Compliant LAW Compliant FINANCIAL Compliant GOV Compliant
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