Regulatory Compliance, Privacy & SLA Information
Introduction
MIDIAX Online Backup's software and servers use AES encryption, and your data is encrypted on
your machine before it is transmitted to MIDIAX. Data is encrypted at all times while stored by
MIDIAX.
Users selecting MIDIAX UltraSafe™ must retain their account name and password in a secure
location such as a safe deposit box. Accounts created using UltraSafe cannot be accessed by
MIDIAX and if a user loses his password, the data cannot be accessed.
The MIDIAX EULA follows a simple and direct privacy policy. MIDIAX does not share account
information with anyone except as required by law. (MIDIAX cannot access data stored with
UltraSafe even under a Court order; the data is encrypted and the correct password must be
supplied to access the data.) Billing data is maintained securely by MIDIAX's billing partner.
Additionally, MIDIAX maintains deleted files until specifically removed by the user. MIDIAX also
maintains all versions of the file that a user sends to the MIDIAX InfiniScale™ servers.
MIDIAX provides a 99.9% data access service level agreement (SLA).
MIDIAX datacenters are level Tier III and Tier IV as certified by The Uptime Institute.
MIDIAX provides an additional level of assurance that is not otherwise available from other backup
services. All data is replicated in two datacenters, eliminating datacenters as a single point of
failure. Competitors' SLAs are premised on the performance of a single datacenter.
Regulatory Compliance
HIPAA
MIDIAX Online Backup when used with UltraSafe complies with the record backup requirement
and privacy requirements of HIPAA. No additional contract is required with MIDIAX. A longer
certification is available on request.
SARBANES-OXLEY and other auditing standards
MIDIAX Online Backup when used with UltraSafe meets all SEC and similar regulatory standards.
 
                        SAS 70 Type II
                                        MIDIAX datacenters are SAS 70 Type II audited.
 
 
 
 
                                         US EU Safe Harbor
                                                       MIDIAX Online Backup - Safe Harbor Data Privacy Policy
HIPPA Compliant
LAW Compliant
FINANCIAL Compliant
GOV Compliant
Midiax, LLC
St. Petersburg Florida USA