| Billing
Procedures & Policies
1)
MIDIAX DSL Services billing department does not send invoices. We
bill on the preceding 15th of
each month, directly to your credit card. A copy of your invoice will be
mailed to you upon special
request. Your payment will be for the forthcoming month in advance.
2)
MIDIAX DSL Services bills on a monthly cycle that extends from the
first day of each month to
the last day of that month. We offer NO REFUNDS on accounts that
are cancelled prior to the
end of the month.
3)
Any account which has not been paid by the due date of the 30th
of the prior month, due to cancelled
accounts, or over limits on credit cards is considered delinquent
and subject to account suspension.
If any account goes unpaid for a period of 15 days, all user information
will be deleted from the system
without notice. This includes but not limited to web site pages,
emails, mailing lists & passwords.
4)
Payment extensions may, at our option, be granted, depending upon
prior history, for a period not to
exceed 5 days including weekends & holidays provided the request is
given prior to the payment due date.
5)
Any account suspended for Non-Payment will be re-activated upon
payment being received on your
account, along with a service charge of $20.00.
6)
Cancellation requests must be made via U.S. Mail or via E-mail from
your MIDIAX DSL Services
account. Request for cancellation from any other means will not be
accepted.
7)
Termination of any non-contract accounts without 30-day notice, in
writing, will result in any advanced
payment months being forfeited.
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